Privacy Policy
Privacy Policy
This Privacy Policy is designed to help you understand how our cross-border e-commerce platform (hereinafter referred to as "the Platform") collects, uses, discloses, and protects your personal information when you use our services related to the sale of various bags.
1. Information We Collect
1.1 Personal Information
When you register an account on the Platform, we may collect your name, contact information (such as email address, phone number), shipping address, and payment information. This information is necessary for us to process your orders, deliver products, and handle payments.
1.2 Browsing Information
We may collect information about your browsing activities on the Platform, including the pages you visit, the products you view, your search history, and the time and duration of your visits. This helps us understand your preferences and provide you with personalized product recommendations and a better shopping experience.
1.3 Device and Log Information
We may collect information about the device you use to access the Platform, such as the device type, operating system, browser type, IP address, and unique device identifiers. We also collect log files that record actions taken on the Platform, such as clicks, searches, and purchases.
2. How We Use Your Information
2.1 To Provide Services
We use your personal information to process and fulfill your orders, including arranging shipping, providing order status updates, and handling returns and refunds. We also use it to communicate with you about your orders, such as sending order confirmations, shipping notifications, and customer service inquiries.
2.2 For Personalization
Based on your browsing and purchase history, we use your information to provide you with personalized product recommendations, offers, and promotions. This helps you discover new bags that may interest you and enhances your shopping experience.
2.3 For Security and Fraud Prevention
We use your information to protect the security and integrity of the Platform and prevent fraud and other illegal activities. This includes monitoring and analyzing user behavior, detecting and preventing unauthorized access, and verifying the authenticity of transactions.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating the Platform and providing services to you. These may include shipping companies, payment processors, customer service providers, and marketing partners. We only share the information necessary for them to perform their services and require them to protect your information in accordance with applicable laws and regulations.
3.2 Legal Requirements
We may disclose your information if required by law, such as in response to a court order, subpoena, or government investigation. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements. After the retention period expires, we will securely delete or anonymize your information.
5. Your Rights
5.1 You have the right to access, correct, and delete your personal information. You can log in to your account on the Platform to review and update your information. If you need further assistance, you can contact our customer service team.
5.2 You also have the right to object to the processing of your information, restrict its use, and request the transfer of your information. If you have any concerns about our privacy practices, you can contact us and we will address your concerns promptly.
6. Security Measures for User Data
6.1 Encryption Technology
We adopt advanced encryption algorithms to encrypt users' sensitive data, such as passwords and payment information, ensuring the security during data transmission and storage and preventing data from being stolen or tampered with.
6.2 Security Protection System
We have established multi-layer firewalls and intrusion detection systems to monitor network traffic in real-time, detect and block any unauthorized access attempts promptly, effectively resist external network attacks, and protect the security of the platform and users' data.
6.3 Data Access Rights Management
We strictly limit the access rights of internal employees to users' data. Only employees in specific positions are authorized to access relevant data within the necessary business operation scope, and all data access operations are recorded in detail for traceability and auditing.
6.4 Regular Security Audits
We conduct regular comprehensive audits of the platform's security status, check the implementation of data security policies, detect potential security vulnerabilities and repair them in a timely manner, ensuring that the platform's data security protection measures are always in an effective state.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws and regulations. We will notify you of any significant changes by posting a notice on the Platform or sending you an email. Your continued use of the Platform after the changes take effect indicates your acceptance of the updated policy.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, please do not use the Platform.